How to contact Traveloka Call Center for consumers
The Traveloka call center is very useful for their consumers in solving problems. Traveloka itself is the largest ticket reservation site in Indonesia. This site is the first to provide such services. That is because, traveloka itself has started to open since 2012.
At the time, there were not many Internet users in Indonesia. The indonesian user explosion itself occurred in 2013. Established Traveloka, has become stronger than its established rivals only after the incident. With a fairly long existence, there are many customers of this supplier.
Of course, not all customers are comfortable when making a booking. There are some people who have difficulties. Usually, this is experienced by new users. When experiencing such problems, the traveloka call center must be contacted; contacting him on his own can be done in the following ways.
How to contact a call centre from Traveloka
To get in touch via phone, there are a number provided by traveloka. The number is 0804-1500-308. The contact is open to the general public. So, all issues or traveloka related questions can be answered through this number.
You can also contact the traveloka call center at any time;that’s because the number is active for 24 hours.There’s always A CS ready to be in standby to meet consumer demand.Of course, traveloka also makes adjustments to THE NUMBER OF CS during the day and night.This adjustment makes those CS numbers more during the day.
With a larger number, you won’t wait in line too long when contacting him during the day. When contacting a call centre, make sure you have a sufficient amount. At the very least, there is a credit of 20 billion rupees. That is because, this phone system is paid according to the provider you are using.
You can also contact him through the land if you want a cheaper fee. However, without credit and capital markets, email contacts can also be made. The official email from traveloka itself is at firstname.lastname@example.org. When contacting an email, the answer will not be as quick as it is when contacting the traveloka call center.
That’s because, it’s time for CS to understand your complaint and give feedback. To make things easier, it’s better if you ask as detailed questions as possible. With it, CS will be easier to understand in order. But don’t stay in touch when you experience the balance of PROBLEM WITH YOUR SALDOKU.
UANGKU itself is a formal payment from traveloka. But if you experience this problem, just send a text message to the official email address of uangku. His own email address was email@example.com. If a customer contacts traveloka’s CS for the issue, the customer will eventually be directed to contact the address.
You can also contact him via social media and Live Chat
There are other ways if you’re uncomfortable contacting a traveloka call center using a phone or email.The trick is to use social media.Social media itself is really suitable for use by Indonesians considering its use is very popular.The first social media to choose is twitter.
Twitter is the most popular social media tool to communicate with traveloka. To get in touch via twitter, first open the application and log in first using your account. After entering, search for an official traveloka account with @traveloka id. If found, you can use two media outlets to communicate.
The first middle is to use the highlights mentioned. You can give questions or complaints and mention@traveloka. However, this mention is too public in nature. For personalized obstacles or problems in nature, it would be better to use a direct message.
A direct message or DM is a feature that can be used so you can have a private conversation with traveloka. In fact, traveloka can also be contacted via Facebook and Instagram. The id is also the same, like @traveloka for Instagram and Traveloka for Facebook. The way he contacted him was the same.
However, neither side allows you to talk through the mention. Customers can use DM for instragram and facebook messenger for facebook.For the last option, the traveloka call center can also be contacted via chatlive.To enter the conversationlive, first enter the official website.
Then, you can find a special column for live chat. Wait a few minutes for cs to have to answer your questions. If there is, the question will be answered fairly quickly. It’s just that, it takes time for CS to print so customers need to wait a little longer.
Application for a refund of tickets can go through a call centre
When contacting the traveloka call center, there are a lot of services to choose from.That’s because, CS is prepared to deal with a variety of problems consumers may face.However, there is a call center service that is rarely known by traveloka consumers.The service is a refund.
The refund itself is a refund request. This is important when a plane ticket is paid but wants to cancel because there is a sudden activity. Traveloka itself has not complicated the process. Not only in returning flight tickets, hotel tickets can also be done with something similar. The process of returning has not yet taken time.
If the procedure is carried out in a hotel voucher, the time required is about 30 days. For the bill itself, the refund process is a little longer. That is because, it takes up to 90 days to get the money back. When contacting the traveloka call center to get a refund, you will be asked a few questions.
This question involves personal information, data booking, and reasons for wanting to make a refund. Don’t get it wrong when providing personal information and booking information. That’s because, the telecommunications center will not pass on the service if there are errors in both. It would be better if the information was prepared in advance before contacting CS.
There are many issues to talk about
In addition to making a refund, there are questions that can be questioned to CS. One of the most important questions involves the terms of the full ticket already. There are some consumers who complain about the difficulty of putting in place regulations in the near future. Especially if the flight is for the holidays.
Usually, the ticket is full from a long time ago. If you experience such a problem, a traveloka call center can be contacted;contacting him does not mean you will get a ticket to get others harmed.In this condition, CS will provide advice on the best location situated near the destination site.
With it, you can also get to a purpose-built location by using a land route when you arrive. CS typically suggests that the destination is a near-miss. That is because the price is slightly cheaper. With it, you can cut the cost of travel in large numbers.
Other issues, such as confusion when ticketing and application errors can also be reported. In fact, use the best of the living of the call center. Don’t let existing facilities be wasted because you don’t use those facilities. After all, the chaos problems that often annoy customers can be eliminated by contacting a traveloka call center.