Indosat Social Media for Complaints and Information Services : Website2

The Fullest List of  Indosed Call Centers to Solve All Problems

Being one of the best providers in Indonesia, Indosat Call Center is committed to providing the best service for all its customers.   Indosat ooredoo is one of the multi-user providers in Indonesia. This is because there are many attractive promos including free allowances and cheap quota packages for all its customers.

Currently, Indosat Ooredoo has become one of the largest and  busiest  telecom service  providers in Indonesia.   With stable network quality and various attractive promos, it’s not surprising that the number of customers of this provider is quite large.  This growing popularity has also made the call center of indosat one ofthe busiest services today.

Call centers play an important role for a company, especially in providing services to customers.   This call service is a forum for consumers to obtain various important information related to the indosat provider’s products as well as submit complaints if there is a problem. This service also guarantees each customer’s satisfaction when using an indulgent service provider.

Simply put, a call center or call center is a means of communication that receives all customer complaints. This service is maintained by an responding officer and helps all customer problems related to Indosat Ooredoo suppliers, both networks and products.  If you want to know more about the call center and what its functions are, check out the following review:

Definition and Function of Call Center Services

Call center is a  container as well as an information  center  for consumers to get the information they need. The presence of this service allows customers to dig up various information about the products or services they want.

In addition to being useful to customers, this service also provides benefits for companies. With this service, the company is able to collect information about what is required of customers. This is certainly useful for improving services and products in the future.

Call centre services have become an important thing in a company,but  this  indignant telecommunications company. This service has become a penting  requirement for  both companies and customers. The importance of the role of the indosat call center  has made many companies provide these services by adding various features to make it easier for their customers.

In general, the call centre services themselves have two types, i.e. incoming and outgoing. An incoming and outgoing call center is an  incoming call made by a customer to the company to make a complaint, requesting information to ask for help if there is a problem when using the network from the company.

While the outbound call center is a call made by the company to people who have the opportunity to use their products with the aim  of  introducing new products they will be interested in making the purchase.

Contactable Indosat Call Center Information List

To maximize service to its customers, Indosat Ooredoo provides a contact number of the call cent er service  that can be contacted. The service can be used for consulting or simply asking questions related to Indosat products. The call reaches customer service and the customer can request all the necessary information.

There are at least 7 contact numbers of an indignant call service center. Some of them are as follows:

  1. Contact number 185

Dial 185 is a special paid call service for users of the Mentari Ooredoo, IM3 Ooredoo and Matrix Ooredoo card.   For each contact dial, customers are charged a fee of 400 rupiah. Through this call, customers can submit complaints or find information about products from Indosat Ooredoo.

  1. Service contact 186

Indosat ooredoo also provides free calling service for customers through 186 contact service.   This service is connected to an automatic answering machine, butif the information obtained is unclear, customers may also try to connect  to an indosed call center so they can get more detailed information.

  1. Contact +6221 3000 3000 or +6221 5438 8888

In addition to providing dial-up contact codes, indosat ooredoo also providescalls through landline services. By calling the number, you will be connected to customer service then you can immediately deliver the information you want.   For this type of call, customers will be charged but it is still quite cheap.

  1. Fax for +6221 544950106

The indosat call center also provides services through facsimile devices. If you use this service, the customer is not connected to the customer service but can send a documentto the fax number. In this way, customer privacy can also be more guaranteed.

Indosat Social Media for Complaints and Information Services

Not only do they provide a container for information and complaints through call center numbers, indosar providers also use their social media as a forum to get closer to customers. In addition to sharing various promos of information and dancing, Indosat Ooredoo also receives complaints via social media. The trick is that you just send a message if you experience problems when using it.



Not only to make complaints, customers can also request various important information including the latest promo or product information. In addition to benefiting customers, this complaint service can also be a means to improve services while developing Indosat products in the future.

If you are lazy about sending emails or making phone calls to customer service, customers can also make complaints to social media@IndosatCare. You can send direct messages or messages via the social media address or to make a complaint or request information. This social media account was specially created by the company in order to bring the provider closer to its customers.

Customers can also make complaints through the official indosat website. Indosat’s website is equipped with a suggestion box menu that customers can use to submit suggestions and complaints.   Cukup access the site then select the “contact us” menu. Make a complaint in the column provided and wait until our  customer service responds to your complaint.

Benefits of Indosat Call Center Service for Customers

The presence of call center services in supplier companies provides many benefits for both customers and companies. For companies, call centre services can be a means to get closer to their customers. In this way the company can better understand what customers need so that they can improve the service in the future.

As for customers, Indosat Call Center is a container of all the necessary information. Customers can submit complaints about network problems from the used provider. Not only that, various interesting information and promos can also be obtained by contacting the service.

Last but not least, you can deliver suggestions and criticism of the company. This is very important because it could be a reference for providers to further improve their services. In this way customer satisfaction remains the top priority.   As one of the largest providers, it’s not surprising that Indosat’s call center service is one of the busiest today.

Entering the era of increasingly sophisticated technology, companies and consumers can interact directly easily through call center services.   The additionof this service not only benefits consumers but also makes the company closer to its customers. As the largest provider company, the indosat Call Center service is one of the busiest CS because it is willing to suit all the needs of its customers to the maximum anytime, anywhere for the convenience of using its network.

Sumber :